We are committed to providing the best customer service experience whether you are accessing your account information in person, online, or by phone.
On Thursday April 11, 2024, at 5:00 PM PST through Monday April 15, 2024, at 8:00 AM PST our Online Billing Portal and Billing Software will be undergoing a system upgrade. This upgrade will temporarily affect your ability to access your account information and/or make changes to your account. This system upgrade will also affect our ability to take payments in person, by phone, or online. Normal payment options in person, by phone, or online will be available on Monday, April 15, 2024, after 8:00 AM PST.
We apologize for the temporary inconvenience this technical upgrade will cause. Our goal is to continually provide excellent customer service to our valued customers, and we look forward to servicing you in the near future.
If you need any assistance or have questions, please contact our support team at customerservice@sdd.sbcounty.gov or visit our website at https://specialdistricts.sbcounty.gov/ Thank you for your continued business.